baaghi 999's Privacy Policy

When you use the baaghi 999 platform, you share certain information with us. This privacy policy ("Policy") clearly explains our commitment and procedures regarding the collection, processing, storage, and protection of that information.

This policy applies to the baaghi 999 website, mobile app, and all related services. By accessing the site or creating an account, you are considered to have accepted the terms of this policy. Our Terms and Conditions set out the complete legal framework for use of the service, which is consistent with this policy.

In this policy, "we", "our", or "baaghi 999" refers to the organisation operating this platform. "You" or "user" refers to any person or entity who uses our services.

baaghi 999 collects two types of information — information you provide directly, and technical information collected automatically. Each category is discussed in detail below.

baaghi 999 uses collected information only for specific and legitimate purposes. Each purpose is clearly stated below.

3.1 Providing and Operating the Service

Your information is essential for creating and managing your account, verifying login, processing transactions, and issuing bonuses. We use your payment information to ensure secure financial transactions through all payment methods including bKash, Nagad, Rocket, and Upay.

3.2 Identity Verification and Security

We carry out identity verification to prevent account fraud, money laundering, and unauthorised access. Technical information is analysed to detect suspicious activity and ensure the security of your account.

3.3 Customer Support

We use your account and transaction information to provide our support team with the details needed to resolve your issues through 24/7 live chat and email. Previous communication history is maintained so you do not have to provide the same information repeatedly.

3.4 Responsible Gaming

We monitor gaming behaviour to protect players. As part of our Responsible Gaming programme, we may take steps to offer support to users who show unusual or risky behaviour.

3.5 Service Improvement

We continually improve our platform, game selection, and payment systems by analysing the overall experience of users. Individual user information is not identified in this analysis — only overall trends are observed.

baaghi 999 never sells your personal information to third parties. However, for the purposes of operating the service, information may be shared with the following parties in certain circumstances.

Cookies are small data files stored on your device. baaghi 999 uses cookies for the following purposes.

5.1 Essential Cookies

These cookies are necessary for the basic functionality of the website. They are used to maintain login sessions, remember language preferences, and carry out security verification. Disabling these cookies will prevent you from using many features of the site.

5.2 Performance Analysis Cookies

These cookies are used to identify which parts of the site are used most, how loading times can be improved, and to quickly detect technical issues. They do not identify you personally.

5.3 Cookie Controls

You can delete cookies or block new cookies at any time from your browser settings. However, disabling essential cookies may cause some services on the site to not function properly.

To ensure the security of your information, baaghi 999 has put in place multiple layers of technical and administrative safeguards.

However, no transmission of information over the internet is entirely risk-free. We provide the highest level of protection, but no system can claim to be 100% secure. Keeping your password confidential and not sharing your OTP with anyone is equally important for your security.

baaghi 999 retains your information only for as long as necessary. The following factors are considered when determining the retention period.

• All information is retained while your account is active.
• Even after an account is closed, financial transaction records are kept for a set period due to legal obligations.
• Customer support communication records are retained for a limited period.
• Technical log files are generally kept for a short period.
• Information that is no longer needed is securely deleted or anonymised.

baaghi 999 believes you have the right to the greatest possible control over your own information. Your key rights are listed below.

8.1 Right to View and Correct Information

You can access your account at any time to view your personal information and correct it if needed. If any information appears incorrect or incomplete, please contact customer support.

8.2 Request to Delete Information

In certain circumstances you may request that your information be deleted. However, due to legal obligations, it may not be possible to delete some information — in that case, you will be informed of the reason.

8.3 Opting Out of Marketing Communications

If you do not wish to receive promotional messages from baaghi 999, you can change this preference from your account settings or directly through customer support. Opting out of core service-related messages (such as transaction confirmations) is not possible.

8.4 Right to Close Your Account

You may request to close your account at any time. To learn more about us and for transparency regarding use of the service, please read the About Us page.

baaghi 999's services are intended only for persons aged 21 or older. We do not knowingly collect information from anyone under the age of 21. An age verification process is carried out at the time of account registration.

If we become aware that information from a minor has been collected inadvertently, that information will be deleted immediately and the associated account will be closed.

Our servers and technical infrastructure may be located in various countries. Where information is transferred outside Bangladesh, we ensure that the protection standards set out in this privacy policy are maintained.

We are committed to meeting all legal requirements applicable to international data transfers and put in place appropriate contractual safeguards.

Game software providers on baaghi 999 — such as Pragmatic Play, PG Soft, JILI, Evolution, and Spribe — operate under their own privacy policies. We are not responsible for the data processing practices of these providers.

Payment providers (bKash, Nagad, Rocket, Upay) follow their own privacy policies. Their policies may also apply during your payment transactions.

If you have any questions about this privacy policy, any requests regarding your information, or any concerns you wish to raise, please contact us.

Detailed information on any privacy-related matter is also available in our FAQ section.

baaghi 999 reserves the right to update this privacy policy from time to time. This policy will be updated when new features are added to the service, legal changes occur, or changes are made to our data processing practices.

For significant changes, registered users will be notified in advance by email or through the site. Updated policies will take effect from the date of publication.

Continued use of the site after any changes will be considered as acceptance of the updated policy.